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Knowledge & data onboarding

We ingest and structure your documents and data so the platform is grounded in your own knowledge from day one.

What it is

The concept, in plain terms

Grounded answers require good knowledge. This service handles the often-underestimated work of getting your documents, runbooks, and datasets into the platform — cleaned, structured, and indexed — so retrieval is accurate and answers are trustworthy from the start.

We also help set up the per-organization knowledge bases and datasets your agents draw on.

Knowledge
runbook-incident.md cited
arch-overview.pdf cited
postmortem-2024.md cited
Why it matters

What you get from it

  • Grounded, accurate answers from day one.
  • Less hallucination, more trust.
  • Your knowledge, working for you.

See knowledge & data onboarding on your own data

Book a walkthrough and we'll show this working against the systems and use cases that matter to you.