Platform

The NeurosEdge 360 architecture

One coherent stack — from the agents you orchestrate down to the models and infrastructure they run on, governed end to end.

Agentforce & Swarm Layer

Orchestrate. Delegate. Execute.

Agentforce CoWorker

Your AI teammate that knows your data and workflows.

NeurosEdge Swarm

Orchestrate teams of agents for any mission.

CoordinateDelegateExecute

Customer Apps & Agents

Prebuilt or custom AI apps and agentic workflows.

ITSMHRSDITAMFSMMore

Apps & Experience Layer

Interact. Engage. Accelerate.

Agent Hub

  • Chat · Voice · SDR
  • Observability · Agent Script
  • Prospecting · Operations

Workspace

  • Workflows · Huddles · Canvas
  • Documents · Marketplace
  • Approvals · Task Boards

Insight

  • Visualizations · Conversational AI
  • Reports · Embedded Analytics
  • Alerts · Recommendations

Integrations

  • Slack · Teams · Email
  • ServiceNow · Jira · GitHub
  • APIs · Web · Mobile

NeurosEdge 360

Access & AuthorizationComplianceGovernanceAudit

Intelligence Layer

Think. Reason. Decide.

Planning Engine

  • Intent → Plan → Execute
  • Multi-step reasoning
  • Goal decomposition

Context Engine

  • Organizational memory
  • Real-time system state
  • User & asset context

Policy & Reasoning

  • Policy enforcement
  • Compliance reasoning
  • Risk-aware decisions

Execution Engine

  • Tool selection
  • Action orchestration
  • Validation & feedback

Learning & Feedback

  • Continuous learning
  • Outcome evaluation
  • Model improvement

Data & Context Layer

Unify. Connect. Understand.
NeurosEdge Data 360 · System of Context

Structured Data

  • CMDB · Assets
  • Tickets · Users

Unstructured Data

  • Docs · Emails
  • Knowledge · PDFs

APIs & Connectors

  • ServiceNow · AWS · Azure
  • Jira · GitHub · More

Events & Telemetry

  • Logs · Metrics · Traces
  • Alerts · Observability

Knowledge Graph

  • Relationships · Entities
  • Dependencies · Impact
Real-time ingestion · Normalization · Enrichment · Knowledge graph · Contextualization

AI Trust & Governance Layer

Trust. Control. Comply.

Security & Privacy

  • Data encryption
  • PII protection
  • Access controls

Guardrails & Policies

  • Safety boundaries
  • Policy enforcement
  • Content filtering

Role & Access Control

  • RBAC · ABAC
  • Least privilege
  • Just-in-time access

Audit & Compliance

  • Audit logging
  • RBAC & access logs
  • SOC 2 (in progress)

Explainability

  • Decision transparency
  • Traceable actions
  • Rationale & insights

Human-in-the-Loop

  • Approvals
  • Escalations
  • Override controls

AI Model & Infrastructure Layer

Power. Scale. Innovate.
OpenAIAnthropicGoogle GeminiMeta LlamaMistral AIOpen source

Model Orchestration

  • Multi-model routing
  • Fallback & resilience

Tool Execution Runtime

  • Secure sandbox
  • Function calling

Agent Runtime

  • Scheduling · Memory
  • State management

Connector Fabric

  • Prebuilt connectors
  • Custom integrations

Scalable Infrastructure

  • Kubernetes · GPU
  • Auto-scaling · HA

Monitoring & Observability

  • Health · Performance
  • Cost · Usage

See the architecture applied to your stack

Book a walkthrough and we'll map the NeurosEdge 360 layers onto your systems, data, and governance requirements.