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Workflow automation

Automate routine work with trigger-condition-action rules; conditions can be rule-based or LLM-evaluated, and actions reach your connected systems.

What it is

The concept, in plain terms

Not everything needs a chat. Workflow automation lets you define rules: when a trigger fires, check a condition (rule-based or LLM-evaluated), then take an action — send an email, open a ServiceNow ticket, run a report.

Runs are tracked with success and error counts.

Report
Why it matters

What you get from it

  • Automate the routine.
  • Smarter than rigid rules.
  • Acts across your stack.

See workflow automation on your own data

Book a walkthrough and we'll show this working against the systems and use cases that matter to you.